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Hurricane Recovery Guide: What to Do After a Storm

  • September 25, 2017
  • By Erin Palmer

    Erin Palmer

    Content Marketing Specialist

    Erin Palmer is a content marketing specialist for Suncoast Credit Union. She has written articles for numerous publications and websites, including the Chicago Tribune and Huffington Post. Erin is happiest when curled up with a book, trying a new restaurant or playing with her dogs.

    We’d love to hear your thoughts about the blog! Email us and share what you think.

Hurricanes are stressful. Before the storm there is a ton of storm preparation to do. During the storm you have to keep your family safe. But even after the storm is over, the aftermath can still have a major impact on you, your home and your family.

As you assess the damage and begin cleanup, there are other steps you can take to help make your recovery experience easier to manage. This guide can help you navigate through what to do after a storm to protect your finances and stay safe.

How to Handle Insurance after a Storm

When you begin the insurance process after a hurricane, keep in mind that thousands of people may be in the same situation as you. It may take some time for your claim to be processed, so try to be patient.

Here is some advice for how to handle insurance after a storm:

  • File your claim online or over the phone directly with your insurance carrier
  • The order of when your claim will be handled is based on how severe the damage was, beginning with uninhabitable homes and moving down to the homes with the lightest damage
  • If you are unsure whether or not you have a claim, file it anyway because weather-related claims won’t raise your premiums
  • If your home was damaged due to rising water, flood insurance is needed to file a claim
  • Check your insurance policy to see if there is a separate deductible for wind-related or hurricane-related damage
  • Do not sign any form unless it is from your specific insurance adjuster

Be Careful to Avoid Post-Storm Scams

Unfortunately, disasters tend to bring out the scammers. That’s the reason it’s important to avoid signing any forms that are not directly from your insurance adjuster, because it could lead to negative consequences.

Sometimes a third party will try to get you to sign an Assignment of Benefits (AOB). This is a legally binding agreement that transfers the rights to your insurance claim to the third party. Unfortunately, contractors or restoration companies sometimes misuse this agreement.

For example, let’s say you hire a contractor to fix storm damage to your home and you sign an AOB to them. The contractor now has all the rights to your insurance claim. They can make inflated claims or give fraudulent information and you will end up owing the difference to the insurance company.

In short, you should always maintain the rights to your own policies.

Scammers may also pretend to be from or working with financial institutions. They reach out to people using social media or email and pretend that they can get you approved for an emergency loan or similar type of relief. Do not give out your personal information and never apply for a “loan” unless it is directly from your financial institution.

Watch out for this and other scams that appear after hurricanes. The last thing you need is to lose money to a scammer when you’re already going through so much.

Contact Your Creditors if You’re Having Trouble with Payments

Sometimes during an emergency, you may end up dipping into your savings or maxing out your credit cards to cover your extra hurricane-related costs. If you are in a situation where your emergency costs are making it difficult to pay your bills, contact your creditors right away.

Don’t miss a loan, mortgage or credit card payment without speaking to your creditors first. If you skip a payment, you may be liable for the appropriate penalties. However, if you reach out to your creditors and explain the situation, you may be able to work together to come up with a solution.

Hurricane Relief Resources

If your home is without power or you’ve suffered damages during the hurricane, you may need some help. Check out these resources for assistance and more:

There are additional relief resources for business owners who were impacted by a hurricane:

Properly Endorse Insurance Checks

If you end up getting an insurance check for post-hurricane relief, make sure that you properly endorse it before you deposit it.

These checks sometimes have more than one name on them, so it is crucial for all parties to endorse the check. If not, the check could be returned and the funds could be removed from your account until the proper endorsements are made.

You may have a check that is made out to you and your financial institution or mortgage company. If this is the case, your financial institution or mortgage company would have to endorse the check, as well.

You can bring the check to your financial institution to get an endorsement. Contact your mortgage company directly to learn the best way to get their endorsement.

When the financial institution or mortgage company signs off on the check, they are acknowledging the item will be deposited to the account holder. At that time, it would be the responsibility of the account holder to assure they have the repairs completed with the insurance funds.

Going through a hurricane is hard enough, so make it easy for your financial institution to get your insurance check into your account as soon as possible by having all parties properly endorse the check before deposit.

Suncoast members, we are here for you after any disaster. Go to suncoastcreditunion.com/disaster after a storm to get information about what we’re doing and how we can help.


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