Information and Resources for Business Members Impacted by COVID

Suncoast understands that the coronavirus (COVID-19) has impacted many small businesses. Please know, we are here to help you through this.

This page will include the latest information for Suncoast business members, including government resources and loan options.

Suncoast’s Paycheck Protection Program’s (PPP) Loan Forgiveness Information 

The Suncoast PPP loan forgiveness application portal is open.

Here are some things to keep in mind as you apply for loan forgiveness:

General Information:

Receiving loan forgiveness on your PPP loan(s) is not automatic. You must apply for forgiveness and if successful, will receive official notification with additional information. 

How do I submit my application?

Apply for PPP loan forgiveness here:

Please make sure to submit all of the required documents to support your request.

Loans under $150,000 do not need to supply supporting documentation. If this situation applies to you, simply click save and move on to the supporting documents tab to continue with your application.

Additional information on the required documentation can be found at

What is the covered period? 

The covered period represents the time during which the PPP funds (received and used) are eligible for forgiveness.

  • Members that received a PPP loan that was funded prior to June 5, 2021 may choose either an 8 or 24 week covered period
  • Loans that were funded June 5, 2021 or later have an automatic 24 week covered period

To avoid confusion, your loan payment due date currently reflects November 1, 2021. You can choose if you want to take advantage of the maximum covered period, as well as the grace period that follows.

We understand that each situation is unique, so if you still have questions regarding the covered period, please contact your Small Business Consultant for further assistance. Your patience is appreciated, as we are experiencing a high volume of requests at this time. However, someone will be in touch with you as soon as possible.

What happens after I apply for loan forgiveness?

Once you apply for PPP forgiveness and submit all of the necessary documentation to support your request, Suncoast will begin processing your application. 

  • As the originating lender, we have 60 days to process your forgiveness request and submit it to the SBA.
  • The loan is sent to the SBA, and they have 90 days to process the submission and make the final decision.
  • We will let you know the SBA’s decision.

What happens if my loan is not forgiven or only partially forgiven?

In the event you did not apply for forgiveness, forgiveness is pending, or the loan was partially forgiven, the repayment plan will have varying due dates depending on when you received your loan.

If your SBA loan is not completely forgiven, you will be provided options to remit payment for the residual balance. Payments on the residual balance will begin within 30 days of the SBA’s final decision.  Contact your Small Business Consultant for information specific to your unique situation.

How can I check the status of my PPP loan forgiveness application? 

Once you have applied for loan forgiveness, you can log back into the portal with the credentials that you used to apply. This includes your SBA number or loan number, your email address, and password.

Questions about Suncoast Payment Relief

If you’re a Suncoast business member and need information about payment relief, please email and a member of our business team will respond. Due to high volume, response times vary, however we will contact you as soon as possible and appreciate your patience.

There are also a number of government resources available to help small businesses during this time. For the most up to date information visit

Suncoast values you and your business.

Please be assured that Suncoast is here to help you through this process and provide other solutions to help your business needs.

If you need additional help, have questions, or want the latest PPP updates, you can reach out to our Business Services Team.

Please note that the Business Services Team is experiencing a high volume of requests and email communication at this time. Your questions and concerns are extremely important to us, so someone from the Business Services Team will be in touch with you as soon as possible. We appreciate your patience and understanding as we work diligently to assist you. 

Explore Archived Information Regarding PPP Loans