Local Branch Information Related to COVID-19

10/21/2020

The health and safety of our members and Suncoast staff are top priorities. When we learn of confirmed cases of coronavirus in our branches, we follow CDC guidelines, inform team members that may have come into close contact with the affected team member, and close the location for extensive cleaning and sanitizing of the entire branch to minimize the risk of any surface transmission.


The following branch locations have reported a positive instance of COVID-19:

  • SPRING HILL SERVICE CENTER – 4176 Mariner Boulevard, Spring Hill – 1 confirmed case(s); last in the branch on 10/14.
  • INVERNESS SERVICE CENTER – 2367 East Gulf to Lake Highway, Inverness – 1 confirmed case(s); last in the branch on 10/09.
  • GOLDEN GATE SERVICE CENTER – 7465 Vanderbilt Beach Road, Naples – 1 confirmed case(s); last in the branch on 10/08.
  • MATTHEW DRIVE SERVICE CENTER – 1533 Matthew Drive, Ft. Myers – 1 confirmed case(s); last in the branch on 10/08.

Please note that when a positive test result is reported, our branch or facility immediately closes for sanitization and reopens the following day.


In addition to following CDC and other health authority guidelines and providing our locations with the latest safety guidance, we are conducting more frequent cleaning, sanitizing and disinfection, paying close attention to high touch areas such as doors, counters and lobbies. All branch staff wear face masks and plastic visors, and all branches are equipped with plastic barriers to separate staff from members. We ask that any team member who feels any symptoms of illness at all to stay home and call their medical provider. Additionally, we require that members also wear masks when inside a Suncoast lobby.