Card Control has Arrived

Missing Card? Lock It!

We’ve all been there. You go to use your credit or debit card and frantically realize you can’t find it. It might just be in the pocket of your jeans at home or in a different bag, but you don’t want to risk it.

Now you can lock your misplaced Suncoast credit or debit cards with ease and unlock the cards once you’ve found them! It’s free and could help prevent unauthorized transactions to your account.

Here’s how simple it is:

  1. Log in to SunNet Online Banking or the SunMobile App
  2. Choose "Manage My Cards"
  3. All of your debit and/or credit cards will display, and you can lock or unlock each card as needed

Why Lock a Card?

Let’s say you’ve misplaced your credit or debit card. You don’t think that it’s lost, but you’re not sure yet.

You don’t want to leave your funds vulnerable in case someone finds your card and tries to use it. But you also don’t want to go through the hassle of canceling your card and ordering a new one only to find the old one on your dresser as soon as you get home.

Locking your card is a simple solution. It protects your money now, but let’s you unlock your card as soon as you find it. Card Lock allows you to take an active role in protecting your credit and debit card accounts for added peace of mind.

What If My Card is Really Lost or Stolen?

If you realize that your card has been lost or stolen, you can report it using the phone numbers below.

  • Credit Cards: 800-645-7728
  • Credit Cards After Hours: 800-645-7728
  • Debit Cards: 800-999-5887
  • Debit Card After Hours: 844-688-4725

Make sure that you check your account if you have a credit or debit card that’s been lost or stolen to make sure there aren’t any fraudulent purchases.