Features that Go Above and Beyond
You expect a lot out of a checking account, and so do we. Smart Checking is simple and free, and it helps your community every time you use your check card.
- Student Checking
- Debit Cards
- Switching Accounts
- Direct Deposit
- Overdraft Protection
- Order New Checks
- Mobile & Online Banking
Select a Service:
Peace of Mind
Here at Suncoast, we do everything in our power to ensure your information is safe and secure. Here's how:
Card use that is outside of your normal area or overseas can raise a flag with the fraud prevention team. This may cause your card to be temporarily blocked until we can verify a valid purchase. Set travel notifications in the Cards section of the SunMobile app or SunNet Online Banking. You may also submit travel notifications in your nearest Suncoast branch or by phone at 800.999.5887. Travel notifications should be set at least 3 days prior to going out of town to avoid the inconvenience of a blocked card while traveling.
Disputing Transactions on Your Account
If you believe there’s been fraudulent activity on your account or if you’re unable to resolve a dispute with a merchant about a transaction, Suncoast can help.
Log in to SunNet Online Banking to dispute a transaction. Simply click on the envelope icon next to the transaction you’re disputing, then click “dispute” and follow the prompts.
You may also file a transaction dispute by signing in through the SunMobile app on your device and browsing to the Account History screen. Be sure to use the most updated version of the app that was released on November 22, 2016.
You may also dispute a transaction in person at a Suncoast Service Center or by calling the Members Contact Center at 800-999-5887 — Monday through Friday 7:00 a.m. to 8:00 p.m. and Saturday 8:00 a.m. to 1:00 p.m.
Lock and Unlock Your Cards with Card Lock
If you misplace your debit card, use Card Lock to temporarily lock your card and protect your funds.
Here’s how simple it is:
- Login to SunNet Online Banking or the SunMobile App
- Choose "Manage My Cards"
- All of your debit and/or credit cards will display, and you can lock or unlock each card as needed
If you are unable to find your card because it has been lost or stolen, you can report it using the numbers below:
- Debit Cards: 800-999-5887
- Debit Card After Hours: 844-688-4725
Bring Us With You
Download the SunMobile App!
The SunMobile app lets you manage your finances quickly, safely and securely from the convenience of your smartphone or tablet.
Easily deposit checks*, pay bills, pay a person, transfer funds, locate the nearest branches and ATMs, and view check images with SunMobile.
*Minimum credit or risk score required.