You can learn more about our new online banking features — Pay a Person, Bill Pay and our improved funds transfer options — including how-to videos on this page.

Suncoast Credit Union has its own digital payment capabilities through our Pay a Person feature. This allows our members to send money to anyone, no matter where they bank.

Learn more about Pay a Person, including how-to videos, on our digital solutions page.

Follow these simple steps to transfer funds:

• Click the “Quick Transfer” link (or, if a loan, the “Make Payment” link) located in the Options column of your account line.
• From the “Quick Transfer” screen, select the account you want to transfer “From,” select the account you want to transfer “To,” enter the “Amount,” and then click the “Transfer” button.

You also have the option of transferring money by clicking on the “Transfers” tile from the homepage or from the menu pane.

Follow these simple steps to transfer funds:

• Navigate to the "Transfers" page.
• From the "Transfer From" tile, select either "My Accounts" or, if applicable, "Joint Accounts" and choose the account where the money is now. The account will become highlighted with an underline and a blue box.
• Next, select the account to where you are transferring funds. You can transfer funds to your own accounts, joint accounts or another member's account. Your own accounts and joint accounts will become highlighted with an underline and a blue box.
• Enter the amount you want to transfer and click the "Transfer" button, which will present a summary of the transfer for your confirmation or cancellation.
• If you are transferring funds to another Suncoast member's account, you will need to enter the recipient's member number, account suffix and correct spelling of their last name.

With Online ACH Funds Transfer, you can send money to your own accounts at any bank or credit union in the United States. Funds will be debited same day from your Suncoast account when the transfer is set up. Funds are typically available in your external account within 3 – 5 business days.

Yes, you can modify or cancel your funds transfer request until you get to the "Confirm Transfer" screen. However, after you've completed a funds transfer and have received a confirmation, you cannot stop the transfer from occurring. At that point, if you change your mind about the amount you wanted to transfer (if the transfer was between your personal and joint accounts), simply complete another transfer to transfer funds again between the appropriate accounts. Transfers to another member's account or to a loan account cannot be adjusted — please visit your nearest branch or call us for assistance.

Yes, for money sent from accounts elsewhere to your Suncoast Credit Union Account, funds will show as available in your account in 3 business days. For more urgent needs, please contact our Member Care Center, 800-999-5887.

Enrollment is easy! You can enroll online or in person.

Once you’re a member, all you’ll need to get started is either your member number or social security number. Then follow the prompts to complete your enrollment in online banking. It’s that simple.

Enroll Now

Your Member Number is the last 6 or 7 digits of your account number. Your password may have been set up when you opened your account. If you need help finding your member number or SunNet password, you can contact the Members Contact Center at 1-800-999-5887 or request a password at any local service center (valid identification is required).

You can change your password at any time when you are logged into SunNet Online Banking through the “My Profile” page.

If you would prefer to land on a specific page of SunNet rather than the homepage, follow these easy steps:

• Navigate to the page you want to land on upon signing into SunNet. Using the example of changing your landing page to "My Profile," navigate to the "My Profile" page.
• Click the link found in the upper right corner of your screen called "Bring Me Here After Logon."
• The next time you log in, you will arrive directly at the "My Profile" page.

Yes! Existing members can open a new checking or savings account online in just a few minutes.

Log in, go to your accounts page, and click the “Open New Account” button. Follow the prompts and your new account will be ready in a few simple clicks.

Follow these simple steps to locate and review joint accounts:

• On the “Accounts” page, you will see a button labeled “Primary” and a button labeled “Joints” directly beneath the account headings.
• Click the “Joints” button, which will add your joint accounts to your view (you may need to scroll down to see the joint accounts).
• Click the “Primary” button to remove your joint accounts from your view.

Follow these simple steps to find account detail information:

• From the Tile View of the “Accounts” page, click the “Details” link found in the lower left corner of any account tile, then click the “Account Details” link, where you will find all the information about that particular account.
• From the List View of the “Accounts” page, click the “Details” link found under the Options column of any account line, then click the “Account Details” link, where you will find all the information about that particular account.

To review your point balance, redeem points and shop, simply go to the “Cards” page. Click the “Details” link found in the lower left corner of the credit or debit card tile, then click the “ScoreCard Rewards” link.

The Current Balance is the total amount in your account without any holds.

The Available Balance is the amount of your current balance that is accessible to you right now. The available balance includes your current balance minus any branch or ATM withdrawals and other deductions, funds transferred or any funds placed on hold during the current business day.

Transaction History lets you review transactions posted to your personal checking, savings, or loan accounts. You can review details about each transaction including the date, amount and description of the transaction, as well as the balance in your account after the transaction was posted.

If you have any questions, please call the Member Care Center at 800-999-5887 or click on the envelope beside each transaction to send us an inquiry.

Direct Connect allows you to automatically download your transactions from SunNet Online Banking from within Quicken. With Direct Connect, there is no more searching for downloads and importing QIF files, and no more duplicate transactions due to multiple QIF downloads.

We’re always interested in knowing what you think about our site and how we may improve it. Simply send us an email by selecting “Compose Message” from the Message Center page or by calling our Digital Banking Department at 1-800-999-5887 ext. 88600.