Everything You Can Do at a Suncoast ITM

May 18, 2020
By Erin Palmer

Erin Palmer

Content Marketing Specialist

Erin Palmer is a content marketing specialist for Suncoast Credit Union. She has written articles for numerous publications and websites, including the Chicago Tribune and Huffington Post. Erin is happiest when curled up with a book, lounging on a beach, or laughing with her family.

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Many Suncoast branches offer ITMs. You may be thinking “It’s ATM, not ITM, right?” Well, we have both!

You’re probably familiar with using ATMs to make quick deposits or take out cash. ITMs can do that and more!

What is an ITM?

An ITM is an interactive teller. It lets you do your usual teller transactions through a two-way video chat.

All of our ITM tellers are local Suncoast employees, so they provide the excellent service you expect from our team. It’s easy to use and lets our members enjoy extended hours on weekday evenings and Saturdays.

What Can I Do at an ITM?

Using an ITM lets you do the same kind of transactions you could do with a teller. Here are some of the things that you can do with a Suncoast ITM:

Make deposits
Withdraw funds
Transfer funds
Make a payment on your Suncoast loans, like mortgages, car loan or credit card payments
Pay off your Suncoast loans
Get loan advances
Check account balances
Cash or deposit coin tickets
Unlock or unfreeze online and mobile banking
Generate a temporary password for online banking
Block a lost or stolen debit card and reorder a new one that will arrive in the mail